Our family recently returned from a seven-day Alaskan cruise aboard the Norwegian Star. Ryan, my 12-year-old son, has PKU and we were unsure how our trip would go in regards to his diet. We are pleased to report that the trip was great, Ryan had a great time and was served any low protein meal we requested. We did have a few obstacles in the beginning, but they were quickly cleared up. I thought I would share our experience.
After deciding we would be cruising with Norwegian Cruise Lines I decided to find out whom to speak with regarding special diets. Always thinking ahead I did this a year before our cruise date! I was immediately contacted by the ship's coordinator who e-mailed me and asked for an explanation of PKU, what the diet consisted of, and what I was hoping for. The coordinator told me that they wanted to do everything possible to ensure that Ryan had a great time and got to eat well just like everyone else. She told me that we could bring as much food as needed and the chef on the ship could prepare Ryan’s food for him. She kept all our e-mails on file and asked me to contact her again about a month prior to the cruise to go over the specifics.
About a month before our cruise date I e-mailed the ship coordinator to touch base about Ryan's diet and how it would work on the ship. I also asked if there
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